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Nbaşa.1
Associate II
April 20, 2023
Question

"Unexpected error has happened" for TOUCHGFX 4.18.1

  • April 20, 2023
  • 2 replies
  • 1169 views

I can get error that is "Unexpected error has happened" for TOUCHGFX 4.18.1. The program is not opened. How can I solve this?

This topic has been closed for replies.

2 replies

ST Technical Moderator
April 24, 2023

Hello @Nuri başar​ ,

I advise you to try with latest release of TouchGFX version 4.21.3.

Please keep us informed about your update.

Imen

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Osman SOYKURT
ST Technical Moderator
April 24, 2023

Hello Nbaşa.1,

Could you join us your log file? It would be easier for us to investigate your issue with it.

You can find it here: C:\Users\YOUR_USER_NAME\AppData\Roaming\TouchGFX-4.18.1\TouchGFXDesigner.log

By the way, your version of TouchGFX Designer is starting to be old, I invite you to upgrade to the latest (4.21.3) to take advantage of the improvements we did since then ;)

/Osman

ST Software Developer | TouchGFX