Not able to Create project / run examples in Touch GFX Designer

[NSane.1]

Dear Sir,

i want to create project in Touch GFX Designer v 4.20.0 using hardware STM32F29 I discovery board,

1) when i click on Create button -> ST Microelectronics -> STM32F429I Discovery, software shows 0% but i get error of " Download of STM32F429I discovery failed".

2) Similarly when i go to examples -> animated image example , progress bar shows 33 % and "Download of animated image example failed"

3)Similarly when i go to Demos -> dice animation , progress bar shows 33 % and "Download of dice animation failed"

4) I am able to run the simulator and create some basic GUI of buttons

5) I am having STM32CubeMX 6.6.1 and Touch GFX 4.20.0 installed through STM32Cube MX -> manage Software packs.

Please suggest, as i am new to Touch GFX.

thanks

nikhil

[Osman SOYKURT]

Hello NSane.1,

Just checked if there is a problem with our servers and it's not the case, I can create new projects with the STM32F429I Disco and also use examples (I tested the animated image example as you mentionned) and Demos (dice animation).

Maybe you have internet issue ? Do you have a warning icon on the top left corner of your TouchGFX Designer ?

I suggest you to erase all the folders you have in your appdata folder (C:\Users\YOUR_USER_NAME\AppData\Roaming\TouchGFX-4.20.0\Downloads) and try to relaunch TouchGFX Designer. If there's no Internet issue, it will download all the packages again.

Bt the way, which version of Windows are you using ? TouchGFX Designer is compatible for Windows 10 only, and using a previous version make that kind of problem happen.

[NSane.1]

Dear Sir,

sorry for replying late, as was busy on other work, thanks for your inputs. i returned back to touch Gfx designer and installed the software once again,

1. this time i was able to create basic UI applications in touch GFX designer and then open the code in STM32 cube IDE, build it and run the elf file on the STM32F429I- DISC1 target board. it worked we i got proper navigation of screen using the buttons.
2. But i still face the problem of not able to open examples / demos in touch GFX designer. I tried to resolve the issue by erasing all the folders in Downloads, and then relaunch touch gfx designer, but it did not work
3. i am attaching some screen images
4. i am using Windows 10 and no internet connection issues.

Please suggest some solution to resolve it

thanks

Rgds

nsane

[NSane.1]

Dear Sir,

Please kindly provide some help/ advice regarding the above post.

thanks.

Rgds

Nikhil Sane

[Osman SOYKURT]

Hi NSane.1,

My apologies, I've tried my test with a STM32F469-Disco and not a STM32F429-Disco as you needed. Sorry about that.

I've tested now with the correct board and yes as you mentioned, using examples provided example with this board is not possible. The reason is that all UI Templates are running with a bigger resolution than the one supported by the STM32F429-Disco board (240*320). So unfortunately you can't use this example with this board.

BUT, you should be able to use the "TouchGFX demo 3" at least since the resolution fits perfectly.

Can you reproduce your issue and then send me your log file (C:\Users\YOUR_USER_NAME\AppData\Roaming\TouchGFX-4.20.0\TouchGFXDesigner.log), I'll try to investigate on that.

/Osman

[NSane.1]

Dear Sir,

thanks for your reply, when i go to "Touch GFX Demo 3" and click on the Create icon, the progress bar proceeds upto 33 % and then i get the message of " Download of Touch GFX Demo 3 failed"

This type of problem i had faced earlier ( please refer the first post) where i was not able to download the Dice, please suggest some solution to overcome this issue,

my main intention is to get some hands on practice on this hardware and run to basic examples to get understanding of the environment ,so as to use it in my project.

your suggestion/ inputs will be highly appreciated

thanks

Rgds

Nikhil

[NSane.1]

Dear Sir,

Attaching herewith the Touch GFX Designer .log file for your kind reference

thanks

[Osman SOYKURT]

Hello NSane.1,

The latest entry I see in this log file dates from 2022-09-14, 13:16:43. So, it's pretty old.

Can you delete all the log files you have in the folder (C:\Users\YOUR_USER_NAME\AppData\Roaming\TouchGFX-4.20.0\), and also delete again all the folders in Downloads((C:\Users\YOUR_USER_NAME\AppData\Roaming\TouchGFX-4.20.0\Downloads). Then reopen your TouchGFX Designer and wait a bit (let Designer get the sources online). After that retry to download the TouchGFXDemo3 demo associated with STM32F429-Disco board and send me again the log file that will be generated.

/Osman

[NSane.1]

Dear Sir,thanks for you reply/ inputs. as per your suggestion

1.) I deleted the Log file ( only 1) in the folder touch GFX folder

2) my download folder was empty ,so i was not able to delete any folders in downloads

3) then i reopen touch GFX Designer, it opened without any delay

4) but when i go to Touch GFX Demo 3 and click on Create, it shows " download of touch GFX failed"

5) No log file was created in the folder

6) i was able to create a simple application in touch GFX designer and test it with simulation

7) do you think i should uninstall touch GFX and again install it

Please suggest, thanks in advance

your suggestion/ inputs will be highly appreciated

thanks

Rgds

Nikhil

[NSane.1]

Dear Sir,

Any suggestions from your side ,to address this issue. you guidance will be highly appreciated

Thanks

Rgds

nikhil

[Romain DIELEMAN]

Hi,

The fact that nothing is created in the Roaming folder even though you can see the demos in TouchGFX Designer is very strange. The steps you followed are the correct one which is why it is difficult to understand the origin of the issue.

Are you still able to create projects with the simulator but not demos ? Try creating a project with the simulator and then use the "import GUI" option and select one of the demos. I would also suggest to have Microsoft Edge opened to help TouchGFX Designer access the server.

Could you also try to see if you can access this link ?

/Romain