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TDele.1
Associate III
Apr 29, 2021 6:56 AM UTC
Solved

No template on TouchGFX (package server can not be reached)

Hello everyone,

Since about yesterday afternoon, I cannot see any application template and UI template (except for simulator on PC) when I want to create a new application on TouchGFX. A red icon has appeared next to "Create new application" that says:

Package server at http://packages.touchgfx.com/V2/packages.json.zip can not be reached. No online package can be found. You can continue working but only already installed packages are availabe. The remote server returned an error: (403) Forbidden

Is this happened to anyone else ? If so, how can I fix this issue ?

Thanks in advance

Tristan

This topic has been closed for replies.
Romain DIELEMAN
Romain DIELEMANBest answer
ST Employee
Apr 29, 2021 8:26 AM UTC

Hi @TDele.1​ ,

I have shared a temporary fix in this post.

Sorry for the inconvenience, we are working on fixing this ASAP.

/Romain

2 replies

JMYGI
ST Employee
Apr 29, 2021 7:25 AM UTC

This is a system issue - we are working hard to get it up again soon, making all the applications templates available.

We will share when online again.

Sorry for the inconvenience

Romain DIELEMAN
Romain DIELEMANBest answer
ST Employee
Apr 29, 2021 8:26 AM UTC

Hi @TDele.1​ ,

I have shared a temporary fix in this post.

Sorry for the inconvenience, we are working on fixing this ASAP.

/Romain