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Yhyun.1
Associate
April 21, 2020
Question

I bought a new laptop yesterday and installed and run touchgfx and I get an error. i know ...... why fail????

  • April 21, 2020
  • 7 replies
  • 3861 views

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This topic has been closed for replies.

7 replies

Alexandre RENOUX
Visitor II
April 21, 2020

Hello,

Do you have a web page opened on your computer ? If not, it might be the reason because TouchGFX needs to access a server to get the AT and in your case it might not be able so make sure you load a random website beforehand.

/Alexandre

Martin KJELDSEN
Principal III
April 21, 2020

@Yhyun.1​ can you share the log file? It's in %APPDATA%/TouchGFX-4.13.0/

Yhyun.1
Yhyun.1Author
Associate
April 21, 2020

where is log??