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vdand.1
Associate
April 28, 2023
Question

i am trying to update touch gfx from 4.21.1 to 4.21.4 , but still the recognised as 4.21.1 designer project. says "The project you are trying to open is version 4.21.4, however this version is unknown and cannot be opened or upgraded to version 4.21.

  • April 28, 2023
  • 1 reply
  • 691 views

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1 reply

Technical Moderator
May 8, 2023

Hello @vdand.1​ 

Make sure to uninstall all versions of TouchGFX, then re-install it. Maybe this is the cause of your problem.

Please refer to this article about TouchGFX Prerequisites.

If your problem still persists and in order to more understand the issue you are facing, we need more details on the case: which Windows or Linux are you using?

Imen

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