Download of Touch GFX Demo failed on TouchGFX 4.17.0

[HMhas.1]

I am completely new to stm development. I installed latest version of stm32cube IDE and touch GFX 4.17.0. I have STM32f429I Dicovery board on which i wish to start on. However whenever i select the board and say create a example. The download goes till 33 & and fails ".

Can anybody help me, i am completely new to stm32 ecosystem. Also i am not able to create a new blank project for the board the error says "combination of stm32f429I & Blank UI failed.

[Romain DIELEMAN]

Hi,

Could you share a screenshot of your error?

Open an internet browser (like Google Chrome) on the side and try to download a demo again.

/Romain

[HMhas.1]

Yes i tried to do so by opening google chrome, but still the problem remains.

[Romain DIELEMAN]

Could you share the log file under the %appdata%/roaming/TouchGFX-4.17.0

What OS are you using TouchGFX on by the way ?

/Romain

[Ec1]

Hello, I downloaded the new version. but I can't create project. I'm getting an error. I added the picture. Can you help me?

[Romain DIELEMAN]

Hi,

Try to close TouchGFX Designer and then open Internet Explorer (not Chrome or firefox) and Designer again.

When you face this issue and have the button "Create" greyed out, you can just either change the name or select another board then select the one you want again after in order to try again.

/Romain

[Ec1]

I did what you said. I turned everything off. I opened internet explorer. Then I ran GFXDesign. But I still get the same error. What does this error mean? What does it have to do with internet explorer? What does he mean here?

[Romain DIELEMAN]

The error could come from different things. I asked you to open an internet browser to make sure TouchGFX Designer has access to the server. From your screenshot you are able to see all TBS so you do have access to the server but some people struggle to download projects due to "poor" internet connection.

Could you share your log file ? It is found in the %appdata%/Roaming/TouchGFX-4.17.0 folder

Were you able to work with TouchGFX Designer 4.16.1 before ? Are you using a proxy server ?

/Romain

[Ec1]

I shared the log file in the previous mail. But I'm throwing it again. I also installed TouchGFXDesign for the first time. And I will work.

[Romain DIELEMAN]

Could you try to changed the language and regional settings to English in Win10 if it is not the case by going to 'Control Panel->Clock,Language,and Region->Region->Format' to English ?

/Romain