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GAhme.1
Associate
Oct 21, 2021 9:44 PM UTC
Solved

combination of stm & blank ui failed can any one help please ?

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Romain DIELEMAN
Romain DIELEMANBest answer
ST Employee
Oct 22, 2021 6:37 AM UTC

Hi,

What version of TouchGFX are you using ? Could you share your logfile ? You can find it under %appdata%/Roaming/TouchGFX-4.18.0 .

Try to close TouchGFX, open an internet browser (try Edge if you have) and open TouchGFX Designer again.

/Romain

5 replies

Romain DIELEMAN
Romain DIELEMANBest answer
ST Employee
Oct 22, 2021 6:37 AM UTC

Hi,

What version of TouchGFX are you using ? Could you share your logfile ? You can find it under %appdata%/Roaming/TouchGFX-4.18.0 .

Try to close TouchGFX, open an internet browser (try Edge if you have) and open TouchGFX Designer again.

/Romain

GAhme.1
GAhme.1Author
Associate
Oct 23, 2021 3:56 PM UTC

i am using 4.18.00693W00000FDWjTQAX.png

GAhme.1
GAhme.1Author
Associate
Oct 23, 2021 3:57 PM UTC

how do i tryed to close it and run it again too much and still face the same problem

Romain DIELEMAN
ST Employee
Oct 25, 2021 9:23 AM UTC

Did you open the browser Microsoft Edge before opening TouchGFX Designer again ?

Could you share the logfile to check what could be the issue and what is the error message ?

Maybe try to go change the locale to english ? go to 'Control Panel->Clock,Language,and Region->Region->Format' to English(America).

/Romain

GAhme.1
GAhme.1Author
Associate
Oct 26, 2021 12:52 PM UTC

thank you �?�

it is working fine now