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Visitor II
Oct 12, 2024 11:21 AM UTC
Question

cannot launching the TouchGFX DESIGNER 4.19.0

hello friends
My program does not run! It stays on the initial startup screen.
I have reinstalled the program several times, but it did not fix it.
Can you give me some advice?

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2 replies

MM..1
Super User
Oct 12, 2024 1:29 PM UTC

Maybe try this 

MM1_0-1728739759522.png

 

ST Technical Moderator
Oct 13, 2024 11:46 AM UTC

Hello @Salar1993 ,

Did you try to install the latest release TouchGFX DESIGNER (v 4.24.1)? 

Is this issue was also faced with latest release ?

Which Windows version do have on your PC?
If possible, share the log file that contains the message and steps when you use the tool, during TouchGFX Designer startup, connection to servers.
The logs of TouchGFX Designer are contained inside C:\Users\username\AppData\Roaming\TouchGFX-<version>\TouchGFXDesigner.log.

 

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