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Seng Tak Goh
Associate III
Apr 6, 2020 12:48 PM UTC
Solved

Software download issues: X-CUBE-CRYPTOLIB

I have sent a request to download the Library hand have gotten the validation and download link, however, the "Get Software" button is showing "Validating" button instead.0693W000000VNo1QAG.png

This topic has been closed for replies.
Imen GH
Imen GHBest answer
ST Employee
Apr 6, 2020 1:36 PM UTC

Hello,

Normally you have received an email about your software download request indicating that you request has been recorded and is currently under validation.

And you will receive shortly a notification informing you about the status of your request.

5 replies

Imen GH
Imen GHBest answer
ST Employee
Apr 6, 2020 1:36 PM UTC

Hello,

Normally you have received an email about your software download request indicating that you request has been recorded and is currently under validation.

And you will receive shortly a notification informing you about the status of your request.

Seng Tak Goh
Associate III
Apr 6, 2020 1:50 PM UTC

Hi,

Yes I got the validation confirmation email from ST that sent me the download link, and that was how I was stuck with the Validating button.

But, an hour after posting on the community I am able to download.

Thanks