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hjuns
Associate II
September 9, 2021
Solved

USB virtual com port can't receive data when device reboot

Hello,

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I experienced a phenomenon in which the USB port was not reconnected.

This phenomenon occurs when a USB port is connected to the product and reboots.

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0693W00000Dmc7wQAB.pngI check my device manager.

When i turn off product, com port also disappear.

and product reboot then com port appear.

But i can't receive any data.

When i reconnect USB cable then communication work well.

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Summary

  1. USB virtual com port can't receive data when device reboot.
  2. In the same state as above, USB cable reconnect then USB connect well.

I need your support.

Thanks. best regards.

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    This topic has been closed for replies.
    hjuns
    hjunsBest answer
    Associate II
    September 9, 2021

    I solved this problem.

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    It need USB gpio pull down.

    If device restart then USB gpio pull down.

    4 replies

    Pavel A.
    September 9, 2021

    After the device restarts, do you see the enumeration process? If not, it's the time to unpack your USB bus analyzer,

    hjuns
    hjunsAuthorBest answer
    Associate II
    September 9, 2021

    I solved this problem.

    ​

    It need USB gpio pull down.

    If device restart then USB gpio pull down.

    TDK
    September 9, 2021

    Huh? What is a USB gpio pull down?

    "If you feel a post has answered your question, please click ""Accept as Solution""."
    hjuns
    hjunsAuthor
    Associate II
    September 10, 2021

    USB_OTG_FS_DM, USB_OTG_FS_DP need pull down.