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Associate II
July 16, 2024
Question

Unable to getting started with new STM32H747I-DISCO board

  • July 16, 2024
  • 4 replies
  • 1191 views

Hi Community,

I recently received a new STM32H747I-DISCO board, but I’m encountering some issues. When I plug in the CN2 USB, no display shows up. I've tried reprogramming it using the STM32H747I-DISCO compiled demo binary but received Error: failed to erase memory and Error: failed to download Segment[7] fault.

Has anyone experienced similar issues or have any suggestions on how to resolve this?

Thank you.

 

This topic has been closed for replies.

4 replies

ST Technical Moderator
July 16, 2024

Hello @iFoX ,

Check your USB cable, maybe you are using a bad quality one.

You can try flashing the boards with Under Reset mode.

Otherwise, try performing a complete FLASH erase.

In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question. Thanks
iFoXAuthor
Associate II
July 16, 2024

Hi @Imen.D 

I tried all available methods that I could, including the ones you mentioned earlier but still received the same result. I also tested it with two different USB cables and the issue persisted. However, when I used those USB cables with my other Discovery and Nucleo boards, they just worked fine.

Tesla DeLorean
Guru
July 16, 2024

Code on the board has to drive/initialize the display.

The board is very easy to brick if you use LDO rather than SMPS in the code generated and loaded on the board.

If you've bricked your board, you'll need to go through the recovery methods documented elsewhere.

https://community.st.com/t5/stm32-mcus-products/get-stm32h735g-dk-out-of-deadlock/m-p/157094

 

 

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iFoXAuthor
Associate II
July 17, 2024

I haven't gone that far. The board is so new that I ordered it straight from STM and haven't updated any firmware yet. After it was powered up, it showed no LCD display but only a red LED blinking, and after checking it using the cube programmer, it turned out to be empty. I'd perform reprogramming the board using the "STM32H747I-DISCO compiled demo binary" file, but it gave me the fault that I mentioned earlier. After that, I began the full chip erase using all the reset modes available on the programmer, but nothing changed.