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Pavel A.
July 28, 2018
Solved

The Support portal - is anyone there?

  • July 28, 2018
  • 4 replies
  • 793 views

I've posted a request to the support board https://my.st.com/ols more than a month ago. No one answered. What's going there? Does anyone read these requests?

Thanks,

Pavel A.

    This topic has been closed for replies.
    Best answer by STOne-32

    Dear Pavel,

    Sorry for the delay, I will reply you by e-mail with your PID.

    Cheers,

    STOne-32.

    4 replies

    Tesla DeLorean
    Guru
    July 29, 2018

    Did you get sent a receipt for your submission? I posted one in recent months, and it ended up with my local FAE, so the might be prioritized and dispatched locally.

    @STOne-32​ 

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    Pavel A.
    Pavel A.Author
    July 29, 2018

    Yes I've got the receipt from the support portal. A day before the jivecalipse STOne-32 wrote me by private message in the forum that they will reply me the next Monday, then the forum collapsed and took everything down - PMs, bookmarks, etc.

    Thanks anyway.

    -- pa

    STOne-32
    STOne-32Best answer
    ST Technical Moderator
    July 31, 2018

    Dear Pavel,

    Sorry for the delay, I will reply you by e-mail with your PID.

    Cheers,

    STOne-32.

    Pavel A.
    Pavel A.Author
    July 31, 2018

    Thank you so much, Mohamed!

    With best regards,

    Pavel A.