AN4229 , where to find the files?

[sursum_corda]

Posted on July 14, 2014 at 12:14

Hi.

I need to get acquainted with AN4229, but can not find anything (except PDF file).

please indicate where the files?

Note: this post was migrated and contained many threaded conversations, some content may be missing.

[Tesla DeLorean]

Posted on July 14, 2014 at 13:50

Where files appear purposefully absent, there are likely NDA, export or licensing requirements. Try contacting your local ST rep or FAE.

[sursum_corda]

Posted on July 14, 2014 at 16:20

Thank you, and read it in the AN4229 :) 

I will try.

[Wolf Colin]

Posted on January 11, 2018 at 08:08

I´ve tried to contact ST in Germany but I got no answer.

[Andrew Neil]

Posted on January 11, 2018 at 10:39

Well, right on the front page the document specifically states,

The vocoder firmware package is provided upon request, for more details please contact your local ST sales representative.

So I guess you need to push harder into ST.

Have you tried via your distributor?

[Imen.D]

Posted on January 11, 2018 at 11:04

Hello

Wolf.Colin

,

As mentioned in the AN4229:'The vocoder firmware package is provided upon request, for more details please contact your local ST sales representative.'

Please,

contact a local ST sales representative from the list indicated at this

/external-link.jspa?url=http%3A%2F%2Fwww.st.com%2Fcontent%2Fst_com%2Fen%2Fcontact-us.html

.

Kind Regards,

Imen.

[Andrew Neil]

Posted on January 11, 2018 at 13:11

DAHMEN.IMEN

- OP did say that (s)he has tried this, but ST were unresponsive.

So how do you suggest that (s)he escalates the issue?

We have seen this kind of thing before - perhaps more specific wording on who & how to contact would help?

Perhaps some extra training or something is required in ST offices to respond promptly to such requests?

[Imen.D]

Posted on January 11, 2018 at 13:34

Hello

Neil.Andrew

,

Thank you for your feedback. I raised this internally to the right person.

Kind Regards,

Imen

[Laurent VERA]

Posted on January 11, 2018 at 15:35

Dear Rak, there is a need to sign a Non Disclosure Agreement to access this code.

If you have a commercial project, with a company, please send me a mail and we will proceed.

If not, I do not recommend to engage in this process.

[Andrew Neil]

Posted on January 11, 2018 at 15:44

vera.laurent

- This needs to be made clear in the document!

ST is directing a lot of stuff at amateurs/hobbyists - 'makers' - these days, so you need to be clear where stuff is for commercial projects only!

[Laurent VERA]

Posted on January 11, 2018 at 16:31

Andrew, I agree. There are really a few exceptions where for some reasons we need to sign such a legal document. We should make it clear in the document.