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Associate II
Oct 21, 2025 7:12 PM UTC
Question

Issue with Workbench 6.4 and Motor Profiler

I've gotten myself into an odd bug or something. I had been using the Motor Profiler successfully from the Workbench for a month or so and I had to stop for a while and work on other items. I may have played around the graphing/plotting stuff in Motor Profiler the last thing I did. Not totally sure.

 

When I went through the normal connection process to run Motor Profiler today I got a weird pop up that only stays on for 2 seconds and then disappears. I'm not sure if I've ever seen this screen before. It could be a GUI. It could be settings for a plot, but it is not the Motor Profiler GUI that I expected. I captured the 2-second pop up from a video in the attached image.

 

Does anyone know if this is a bug or corrupted files or settings. How do I reset Workbench to get it to just open the profiler GUI again?

 

Thanks for any assistance you can provide.

 

 

This topic has been closed for replies.

4 replies

RescuedanAuthor
Associate II
Oct 23, 2025 3:51 PM UTC

Is there somewhere else I need to report this bug in ST Workbench? Any employees available to assist me?

Your help would be greatly appreciated.

GMA
ST Technical Moderator
Oct 23, 2025 4:45 PM UTC

Hello @Rescuedan,

Are you talking about the Motor Pilot or the Motor Profiler?
When you said that this popup occurs 2-second, does-it prevents the Motor Pilot to work properly after?

If you agree with the answer, please accept it by clicking on 'Best answer'.Best regards.GMA
RescuedanAuthor
Associate II
Oct 27, 2025 7:52 PM UTC

GMA,

It's either one and either through the Workbench or trying the stand alone launcher for Motor Pilot. It pops up a window titled "Hight Frequency Plot 0" as briefly (see attached) and doesn't open the GUI. Only clue is I had been messing around with the register plotting function the last time I was in Motor Profiler. My aim is to open Motor Profiler.

Thanks,