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Sokolowski.Tomasz
Associate II
August 25, 2021
Question

Hi, I get remainder to order free board form eStore. But I did not recive email with coupon code or registration confirm. I get only email with information that it will be confirmed. Tomasz

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    This topic has been closed for replies.

    8 replies

    Roman LUDIN
    ST Employee
    August 25, 2021

    Hello Tomasz,

    we are checking this point and will let you know.

    On your side are you sure you have no email in spam folder?

    Best regards,

    Roman

    Sokolowski.Tomasz
    Associate II
    August 26, 2021

    Hello Roman,

    Yesterday I recived confirmation mail with coupon. Unfortunately during order there on eStore some error occured. I cannot get through step 1 and after refreshing website coupon become invalid. I did not manage to complete my order. What can I do now?

    Best regards,

    Tomasz

    Roman LUDIN
    ST Employee
    August 26, 2021

    Hello Tomasz,

    I've asked our e-commerce team to check it.

    Have a nice day,

    Roman

    Roman LUDIN
    ST Employee
    August 26, 2021

    Hello Tomasz,

    following an information from our e-comm. team, your code has been re-activated.

    Can you please try to enter the order again?

    Don't place other products into the order, only the NUCLEO-H723ZG.

    Shipping address must be within EU, UK, Swiss, Norway.

    Let me know if that worked out for you.

    Thank you,

    Roman

    Sokolowski.Tomasz
    Associate II
    August 27, 2021

    Hello Roman,

    It does not work.

    0693W00000DlQ7OQAV.pngBest regards

    Tomasz

    Roman LUDIN
    ST Employee
    August 27, 2021

    Hello Tomasz,

    let me link you via email to our e-comm. team to get this solved.

    Best regards,

    Roman

    Sokolowski.Tomasz
    Associate II
    September 6, 2021

    Hello Roman,

    Today I recived board. With your and other ST employes help problem was resolved. Thank you for your help it was very quick.

    Best regards,

    Tomasz

    Roman LUDIN
    ST Employee
    September 22, 2021

    Hello Tomasz,

    let me follow this case with you over an email.

    Best regards,

    Roman