Nucleo-F767ZI - Cannot update firmware for ST-Link

[Kadams58]

I have a Nucleo-F767ZI and have tried everything I know to get it going to no avail.  The problem seems to be relating to the ST Link.  After writing and compiling some code in STM32CubeIDE, I get the message that the ST-Link needs to be updated.  I go into STM32CubeProgrammer and attempt to do just that.  When I connect inside STM32CubeProgrammer, the app sees the board, I click on “Connect” and I can see data in various memory locations. However, when I attempt to “Upgrade Firmware”, that’s where the trouble starts. After clicking on Upgrade Firmware, the app reports nothing found.  I can disconnect the USB cable, reconnect, and STM32CubeProgrammer will see the board again.  The unfortunate thing is, I cannot use the board because STM32CubeIDE will not allow me to download.  The weird thing is, in the past, I have used the Arduino IDE to write code and program this board and it still works fine - no problems.  I just cannot get the native STM32CubeIDE and STM32CubeProgrammer to act right.  Finally, I have tried different USB cables, uninstalled and reinstalled STM32CubeIDE / STM32CubeProgrammer, uninstalled / reinstalled USB drivers (STSW-link009), all to no avail.  Oh yes, one final note.  I also have a Nucleo-F446RE board that works flawlessly on my PC with STM32CubeIDE / STM32CubeProgrammer - no issues at all.  If someone has any other suggestions, I would greatly appreciate them!  Thanks!  

[Kadams58]

Here are some screen shots of what I’m seeing.  Shown here, the STM32CubeProgrammer sees the ST-Link and it’s serial number.

 

[Kadams58]

It can even see data in memory locations on my board:

 

[Kadams58]

But, after clicking on “Firmware Upgrade”, everything stops.  “No device connected”.

 

[mƎALLEm]

Hello ​@Kadams58 and welcome to the ST community,

Try with STSW-LINK007 to update the ST-LINK

[Kadams58]

Thank you for the suggestion.  Just tried it and here’s the result:

 

[Kadams58]

I failed to mention that I running this on Windows 11 Pro, Gigabyte Z790 AORUS Pro X motherboard, 32 GB RAM.  Don’t know if that matters or not.

[Pavel A.]

This looks OK, but try the update (STSW-LINK007)  on another PC. Also, check the USB cable. Maybe, try with a good USB hub.

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[CTapp.1]

I’ve had similar issues in the past that were resolved by using a USB hub between the host (Mac, I think) and ST-Link, so that’s definitely worth a try,

[Kadams58]

Problem solved! I finally figured out what was wrong. The problem was the usb driver my PC was using.  Even though I downloaded the STSW-Link009 which contains the correct usb driver, for some reason, my PC was using a different usb driver for the ST Link.  The only way I found it was tracking down which driver did work (the one my Microsoft Surface) and compare it to the driver in use by my desktop PC and sure enough, different drivers were in use!  I uninstalled the wrong USB driver on my desktop PC and pointed it to the USB driver in the STSW-Link009 and bingo!  Works like a charm, every time!  Thanks to everyone who offered help!  

[Pavel A.]

Hi ​@Kadams58,

Can you tell, is your Surface Intel or ARM64?

 

[Kadams58]

Good question.  Not sure.  I’ll report back.