Why ST25RU3993_Reader_Suite not detect ST25RU3993-EVAL board?

[emre]

Hi, 

I bought new ST25RU3993-EVAL from Digikey. And download en.STSW-ST25RU001.zip on ST web site.

ST25RU3993_Reader_Suite software Installed to windows7 PC. Also installed FTDI drivers. 

When i put USB cable to PC, Red LED is ON. 

I see new "USB Serial Port(COM16)" on Windows Device Manager.

On the first run ST25RU3993_Reader_Suite software, automatically detect new firmware and update device with ST25RU3993_FW_v2-0-0-0_Eval.bin

Then open again ST25RU3993_Reader_Suite and click "Connect Reader" button. Then Red LED is OFF. 

And software waiting and locked. No response and no any message. 

I tested with different PC and Windows10, but result is same. Not working.

Why is the software not detecting the board?

Thanks.

[Cedric Dalban]

Hello emre,

apparently the FW update did not pass.

Could you please force it with this procedure:

• After having connected your board through USB
• go to Help->Firmware Update (or use Ctrl-F)
• select appropriate USB COM port
• select ST25RU3993_FW_v2-0-0-0_Eval.bin for download.

Could you please as well ensure the following bridges are duly connected:

• J14
• J20
• J21
• J5

regards,

Cedric.

[Cedric Dalban]

hello,

after double check, only the following jumper is mandatory for correct board connection through USB:

• J14 (jumper next to the USB connector)

regards,

Cedric.