Skip to main content
Rastislav Wartiak
Rastislav Wartiak
Associate
May 9, 2018
Question

S2-LP Sigfox registration

  • May 9, 2018
  • 12 replies
  • 2185 views
Posted on May 09, 2018 at 22:22

Hello,

during my S2-LP Sigfox registrator process, I've sent the generated e-mail to 

mailto:sigfox@st.com

. But the response contained an error:

Error while responding to [...].

Error Code: 2

Message: No more ID in the database

What did go wrong?

Board model: STEVAL-FKI868V2, RCZ1

#s2-lp #sigfox
    This topic has been closed for replies.

    12 replies

    Winfred LU
    Winfred LU
    ST Employee
    May 10, 2018
    Posted on May 10, 2018 at 04:36

    Hi Rastislay, 

    The message shows that all the reserved IDs (for RCZ1) were registered, and no more available for new boards.

    Will need to check the administrator.

    Thank you.

    Best Regards,

    Winfred

    Winfred LU
    Winfred LU
    ST Employee
    May 14, 2018
    Posted on May 14, 2018 at 05:09

    Hi 

    Rastislay, 

    The server should work now. We have updated it with additional Sigfox credentials.

    Please have a test.

    Thank you.

    Best Regards,

    Winfred

    Rastislav Wartiak
    Rastislav WartiakAuthor
    Associate
    May 17, 2018
    Posted on May 17, 2018 at 22:31

    Thank you, I was able to get the ID/PAC.

    Johan El Masri
    Johan El Masri
    Visitor II
    May 23, 2018
    Posted on May 23, 2018 at 10:26

    Hello Winfred, 

    I would like to thank you because of your reply, but now I hope that you can help me with 

    another problem. I'm trying to make the

    S2-LP Sigfox registration process, but it is not working.

    I have a the develoment kits steval IDB008V2 (Bluenrg2) and the steval FKI868V1. I followed the documentation,

    but it didn't work. I'm deperate. I need to make the registration in the backend of the sigfox. Please

    I need help! If you can provide me a step by step solution I would really appreciate it. I'm working in a project

    and I have been spending a lot of time to get a solution without any luck. Really I need a second opinion and help!!!!!

    If I am right the ID and PAC of the steval IDB008V2 (Bluenrg2) is saved somewhere in the memory of the microcontroller, but how exactly can I get the ID, PAC, and Key of my device? How can I register my device in the backend of the sigfox? I followed this user manual: 

    http://www.st.com/content/ccc/resource/technical/document/user_manual/group0/8d/9a/ea/d7/62/06/43/ce/DM00361540/files/DM00361540.pdf/jcr:content/translations/en.DM00361540.pdf

     

    (which is UM2169).

    I followed that manual, but there isn't any binary: SIGFOX_CLI_DEMO_NUCLEO_XX_ETSI.bin if you are in RCZ1.

    I can only see these binaries:  

    *

    SIGFOX_CLI_DEMO_NUCLEO_F0.bin

    * SIGFOX_CLI_DEMO_NUCLEO_F4.bin

    * SIGFOX_CLI_DEMO_NUCLEO_L0.bin

    * SIGFOX_CLI_DEMO_NUCLEO_L1.bin

    which is in this path: C:\Program Files (x86)\STMicroelectronics\S2-LP_SigFox_DK_1.3.0\Binary

    There are another binary files which are:

    * S2LP_CLI_NUCLEO_L0.bin

    * S2LP_CLI_NUCLEO_L0.hex

    * S2LP_CLI_NUCLEO_L1.bin

    * S2LP_CLI_NUCLEO_L1.hex

    which is in the path: C:\Program Files (x86)\STMicroelectronics\S2-LP DK_1.2.0\Binary

    Sorry to bother you, but really I need your help. Please help me, it is very important!

    Johan El Masri
    Johan El Masri
    Visitor II
    May 23, 2018
    Posted on May 23, 2018 at 10:43

    Hello Winfred, 

    Sorry to bother you, I have another doubt. If a board is already register 

    in the backend of the sigfox some months ago and I don't remember the ID, PAC, and Key of 

    my device then how can I retrieve the ID/PAC/Key of the device? How can I exactly know which one

    is a device in the list of devices of the backend of the Sigfox? 

    On the other hand, if I run the BLE-Sigfox Sensor Demo then how can I see if it is really working?

    It should be a way to see the sent messages in the backend of the sigfox, but I'm not sure since

    I have another registered board, but I don't remember the ID/PAC to filter in the list of the devices

    in the backend of the sigfox.

    Really I need some help with this, I am not able to get any help here, so I hope that you can help me.

    Winfred LU
    Winfred LU
    ST Employee
    May 24, 2018
    Posted on May 24, 2018 at 03:37

    Hi Johan,

    If a S2LP was registered, the credentials should have been saved in the on-board EEPROM.

    You may try 'get_id' and 'get_pac' to check ID and PAC, but Key is not supposed to be read by a user.

    If a message is sent (to Sigfox Station), it will be listed in the Device | Messages.

    The device should be registered and associated to the user in Sigfox backend server.

    Best Regards,

    Winfred

    rastik
    rastik
    Associate III
    March 25, 2019

    Hello Winfred,

    the same problem happened again, could you please check the ID allocation?

    Thank you.

    Winfred LU
    Winfred LU
    ST Employee
    March 26, 2019

    Hi Johan,

    Already informed server maintainer to allocate more Sigfox credentials.

    Thank you.

    Best Regards,

    Winfred

    Winfred LU
    Winfred LU
    ST Employee
    March 29, 2019

    Hi rastik,

    We have uploaded more new credentials batch into the server database.

    Please resend the email with activation string to complete the registration procedure.

    Thank you.

    Best Regards,

    Winfred

    rastik
    rastik
    Associate III
    March 29, 2019

    Thank you, it works now.

    At the end of activation process it shows an information that it is possible to use Sigfox subscription attached to this EVB. But https://buy.sigfox.com/activate ignores these credentials. I've tried to use my own subscription and ID/PAC works, so it seems that the device is just not registered with Sigfox as EVB. I've done this with other EVBs in the past (not FKI001V1) and the registration worked.

    Winfred LU
    Winfred LU
    ST Employee
    April 1, 2019

    Hi rastik,

    Could you check if the zone of the board

    is the same as the zone of the country selected in https://buy.sigfox.com/activate ?

    Please get the zone of the board from the S2-LP Sigfox DK GUI.

    Best Regards,

    Winfred

    Terms & ConditionsAccessibility statement