Skip to main content
ASIGA
Associate
May 31, 2019
Question

Sample product

Hello,

i want to order a sample product iis2mdc because i don't find it available in any store.

In my order it says "total price $0.00" and "subtotal: $0.00"

0690X000008aGVxQAM.bmp

but in the field "shipping cost: Estimate" in my country(Greece) has a shipping cost of $37.00.

0690X000008aGY8QAM.bmp

These shipping costs will be charged to me??

I ask why it is sample product and not a purchase.

    This topic has been closed for replies.

    2 replies

    Eleon BORLINI
    ST Employee
    May 31, 2019

    Hi, ​unfortunately eSamples are not shipped directly from ST, but from our partner distributors, that typically have their warehouse in the US, so you are charged for the cost of shipping and also the import taxes. We apologize for this and are working to activate a "buy from ST" which will be managed much better. Regards.

    ASIGA
    ASIGAAuthor
    Associate
    May 31, 2019

    Ok,thanks.