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SThie.1
Associate II
Apr 27, 2021 6:40 PM UTC
Solved

Logs cannot be exported anymore

Started today with my STEVAL-STWINKT1B, with default firmware and an outdated version of ST BLE Sensor app.

I was happy, the app connected and I was able to do a first trial, gather some data and export the data as csv by email.

After that, I did an update of the app to the latest version. After starting the app, it told me to upgrade my STWINKT1 and I did so.

Now I ended up, that the app can detect the board, but neither the clear logs, nor the export logs buttons in the App work.

Nothing happens, when I press the buttons.

What to do?

Best wishes,

Steve

This topic has been closed for replies.
SThie.1
SThie.1Best answer
Associate II
Apr 27, 2021 6:50 PM UTC

Found a solution:

Uninstalled and reinstalled the app.

Connected to device

changed to RSSI/Battery demo

pressed the disc symbol, then I was asked about some permissions. One of them was access to send emails.

Allowed all of them.

Now I can send the logs by email like before.

Strange, seems like updating the app broke some permission settings.

2 replies

SThie.1
SThie.1AuthorBest answer
Associate II
Apr 27, 2021 6:50 PM UTC

Found a solution:

Uninstalled and reinstalled the app.

Connected to device

changed to RSSI/Battery demo

pressed the disc symbol, then I was asked about some permissions. One of them was access to send emails.

Allowed all of them.

Now I can send the logs by email like before.

Strange, seems like updating the app broke some permission settings.

SThie.1
SThie.1Author
Associate II
May 9, 2021 8:24 PM UTC

Sorry to say, but with ST BLE Sensor App V4.10.0 and FW V1.1.0 DTLG110 it does not work anymore. ( tried also manual install of APP V4.6.1 -> not working either )

Don't know how to use this demo? Even the *.dat files on the sd card cannot be read by PC, even when the settings are *.csv.