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SZuer.1
Associate
Apr 17, 2022 11:12 AM UTC
Question

I am unable to unzip STSW-WISE-MAC 1.1.0. File is corrupted.

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This topic has been closed for replies.

24 replies

TDK
Apr 17, 2022 1:44 PM UTC

Perhaps download again and/or disable antivirus.

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SZuer.1
SZuer.1Author
Associate
Apr 18, 2022 7:46 PM UTC

Tried to download with different browsers and unzip applications. I don't have antivirus. Also on Linux machine says that it is corrupted.

Mike_ST
ST Technical Moderator
Apr 19, 2022 8:55 AM UTC

Hello,

I have a DataError message too using 7zip.0693W00000LyIcgQAF.png 

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SZuer.1
SZuer.1Author
Associate
Apr 20, 2022 2:54 PM UTC

Any chance to get it fixed or do I have to emulate it on Linux?

Mike_ST
ST Technical Moderator
Apr 20, 2022 3:15 PM UTC

Hello,

I don't know who is in charge of this software, maybe @Sebastien DENOUAL​ who answered some BluNRG questions in the past knows somebody who knows...

In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question. 
LeeS
Visitor II
Apr 23, 2022 10:21 PM UTC

I can confirm the same issue on my laptop. Tried using windows computer to unzip but had the same failure. Windows version of WiSE-Studio is working perfectly okay.

Sebastien DENOUAL
ST Employee
Apr 26, 2022 2:24 PM UTC

Hi All,

@Mike_ST​ , @LeeS​ , @SZuer.1​ , @TDK​ 

I just got confirmation that The WISE MAC download should be ok now. 

Thanks to all for highlighting this issue.

Regards,

Sebastien.

LeeS
Visitor II
Apr 26, 2022 8:38 PM UTC

@Sebastien DENOUAL​ 

The WISE MAC zip file can be extracted properly, but could not be opened (corrupted file). Can you check to see if this is an issue? I'm trying to run it on M1 Mac (with Rosetta 2 installed). I will try to run it on an Intel machine to see if it makes a difference and report back.

Sebastien DENOUAL
ST Employee
Apr 26, 2022 10:06 PM UTC

Hi,

From my latest test it was OK - based on new file downloaded today- I do not have immediate access to a MAC on my side for a new test.

Please let me know result of your test on Intel machine. If still KO, please share maximum of details on error message and I will check to establish link with relevant Team.

Thanks for your understanding.

Regards,

Sebastien.

LeeS
Visitor II
Apr 27, 2022 12:59 AM UTC

Hi Sebastien,

Just confirmed on an Intel machine and it had the same issue. Below are the steps I used to try to open the file.

  1. Extracted en.STSW-WISE-MAC_v1.1.0.zip to wise-studio-1.1.0.dmg successfully.
  2. Double clicked on wise-studio-1.1.0.dmg which then mounted the a virtual drive called WiSE-Studio_Install.
  3. Copied WiSE-Studio.app on virtual drive to Applications folder.
  4. Went to Application folder, right clicked to WiSE-Studio.app and chose Open.
  5. An error popped up saying "WiSE-Studio.app is damaged" (see attached).

0693W00000Lz8XYQAZ.png 

RArch
Associate II
Apr 30, 2022 2:14 PM UTC

Having this same issue with the 'damaged and can't be opened' message on an Intel Mac running macOS Monterey V 12.2.1. I was stoked to see WiSE Studio Mac version released, hope that it can actually be used

PSuvi.1
Associate
Aug 28, 2022 1:40 PM UTC

Can someone help with opening Wise-Studio on Mac after all? Please find the attached video with the issue (basically app "opens" and stays in the dock).

Chip: Apple M1 Pro

OS version: Monterey (12.4)

Many thanks,

Warm regards,

Pavel

PSuvi.1
Associate
Aug 28, 2022 1:52 PM UTC

I've just raised a separate question for this (can be found here). Feel free to ignore/delete this comment to avoid confusion (I can't delete it myself)