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Andrew Neil
Andrew Neil
Super User
July 6, 2026
Solved

What does this mark & grey background mean in the topic list?

Here:

 

I guess it indicates a “sticky” post, but please add a pop-up - as for the ‘Solved’ tick:

 

    Lina_DABASINSKAITE
    Lina_DABASINSKAITEBest answer
    ST Community Manager
    July 6, 2026

    Hi ​@Andrew Neil , 

    Yes, indeed, this is a sticky post. I will look into the option to see if the explanatory text can be added. 

    Kind regards,
    Lina

    ​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
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    2 replies

    Lina_DABASINSKAITE
    Lina_DABASINSKAITEBest answer
    ST Community Manager
    July 6, 2026

    Hi ​@Andrew Neil , 

    Yes, indeed, this is a sticky post. I will look into the option to see if the explanatory text can be added. 

    Kind regards,
    Lina

    ​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
      Lina_DABASINSKAITE
      Lina_DABASINSKAITE
      ST Community Manager
      July 10, 2026

      Hi ​@Andrew Neil , 

      Unfortunately, this is not something we can add easily right now. If we keep receiving feedback that this is confusing to members, we can request a customization. For now, it will stay as is. 

      Kind regards,
      Lina

      ​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
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