support contact

Does st has any support for user accounts problems? I have not find anything in the web page. There is no email or any kind of messaging service. I have created a ticket a week ago, but no response there either. It looks like the company went out of business :-/. Was anyone able to get a support from ST and how?

[TDK]

What sort of problem? You have some options available:

• Post your issue here with sufficient information.
• Create a support ticket at https://ols.st.com/s/.

 

If it's a forum account issue, you can also private message @Lina_DABASINSKAITE .

 

It does not look like ST went out of business. That's ridiculous.

[Lina_DABASINSKAITE]

Hi @Legacy member 

Welcome to the ST community!

I’m sorry to hear you've had difficulties getting in touch with our support team but I see that your ticket is in progress now. 

Also, for the future, here are all the channels to get support from ST: Support Home - STMicroelectronics

Let me know if there’s anything else you need,
Lina

Hi, I did not want to lose history completely, but eventually I risked the "reset password" after "forget password" option. I used the same password as before and I can log in now. It looks like some problem in your user database then, since nothing on my side has changed.

[Joe WILLIAMS]

Hi user55555

 

This post has been escalated to the ST Online Support Team for additional assistance.

Should anyone else have a similar  question about user accounts, please submit your request directly to the ST Online Support Team at https://my.st.com/ols

Regards

Joe

STMicro Support