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Senior III
June 9, 2026
Solved

New community platform: way slower than the previous one and answered question not really highlighted

  • June 9, 2026
  • 3 replies
  • 131 views

The new community seems to be very slow in terms of surfing it (3/6 second for each page load). It’s definetly not my internet as I’ve 1gbps and before it was super snappy

EDIT above seems back to normal

I’ve figured out that there’s no HTML view when edit the post

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 Another thing is that the answered questions have basically the same feeling of the unanswered ones. A green checkmark is not enought in my opinion. It should be highlighted more.

 

Best answer by Lina_DABASINSKAITE

Hello ​@nico23 , 

Thanks for sharing your feedback. 

I understand the speed issue is now resolved, is that correct? 
 

The comments about the best answer and its display are noted. The adjustment to the new platform might take some time.


However, member feedback is being closely monitored. If you and other members still feel the same way about this, the issue can be reviewed to identify improvements.

Kind regards,
Lina

3 replies

Lina_DABASINSKAITE
ST Community Manager
June 9, 2026

Hello ​@nico23 , 

Thanks for sharing your feedback. 

I understand the speed issue is now resolved, is that correct? 
 

The comments about the best answer and its display are noted. The adjustment to the new platform might take some time.


However, member feedback is being closely monitored. If you and other members still feel the same way about this, the issue can be reviewed to identify improvements.

Kind regards,
Lina

​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
nico23Author
Senior III
June 15, 2026

I understand the speed issue is now resolved, is that correct?

Correct

 

Thanks

Lina_DABASINSKAITE
ST Community Manager
June 18, 2026

Hi ​@nico23 , 
 

The green checkmark in the activity feed for the Best answer topics has been reviewed. It is now more visible and aligned with the rest of the platform.

 


Kind regards,
Lina

​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.