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Andrew Neil
Andrew Neil
Super User
June 9, 2026
Solved

New community platform: Forum should clearly identify ST staff

  • June 9, 2026
  • 2 replies
  • 158 views

@Lina_DABASINSKAITE 

The forum seems to no longer explicitly identify which users are ST Staff.

I think it should.

      Best answer by Lina_DABASINSKAITE

      ​@waclawek.jan , ​@Andrew Neil 

      These ranks are now updated. 

      Technical Moderator > ST Technical Moderator
      Community manager > ST Community manager


      Kind regards,
      Lina

      2 replies

      Lina_DABASINSKAITE
      Lina_DABASINSKAITE
      ST Community Manager
      June 9, 2026

      Hi ​@Andrew Neil,

      Currently, the staff ranks are:
      1. Technical Moderator - employees who actively engage and moderate the content. 

      e.g. 
       

       
      2. ST Employee, e.g.

      1. Community manager: 

         

      2. More on this: ST Community welcome guide | Community

      Let me know if it answers to your feedback. 

      Thanks,
      Lina

      ​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
      Andrew Neil
      Andrew NeilAuthor
      Super User
      June 9, 2026

      I think it should be explicitly stated that these are ST Staff.

      Some other forums have non-staff who are moderators.

      People may assume that “Super Users” are staff...

       

      Plus you are “Community Manager” - which isn’t listed

      A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
        waclawek.jan
        waclawek.jan
        Super User
        June 10, 2026

        Thanks, ​@Lina_DABASINSKAITE ; this is now perfectly clear.

        JW

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