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Andrew Neil
Andrew Neil
Super User
June 9, 2026

New community platform: Forum should clearly identify ST staff

  • June 9, 2026
  • 1 reply
  • 56 views

@Lina_DABASINSKAITE 

The forum seems to no longer explicitly identify which users are ST Staff.

I think it should.

      1 reply

      Lina_DABASINSKAITE
      Lina_DABASINSKAITE
      Community Manager
      June 9, 2026

      Hi ​@Andrew Neil,

      Currently, the staff ranks are:
      1. Technical Moderator - employees who actively engage and moderate the content. 

      e.g. 
       

       
      2. ST Employee, e.g.

      1. Community manager: 

         

      2. More on this: ST Community welcome guide | Community

      Let me know if it answers to your feedback. 

      Thanks,
      Lina

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      Andrew Neil
      Andrew NeilAuthor
      Super User
      June 9, 2026

      I think it should be explicitly stated that these are ST Staff.

      Some other forums have non-staff who are moderators.

      People may assume that “Super Users” are staff...

       

      Plus you are “Community Manager” - which isn’t listed

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