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Andrew Neil
Super User
Dec 3, 2025 2:01 PM UTC
Solved

Attachments stuck on "virus scan in progress..."

Lina_DABASINSKAITE
ST Community Manager
Dec 11, 2025 8:43 AM UTC

Dear @Andrew Neil, @Issamos, all,

I am pleased to inform you that the issue has been resolved, and all previous attachments, as well as new ones, are loading correctly.

Thank you for your patience while waiting for this fix. I hope you can now resume the topics that were disrupted due to this issue.

If the behavior persists, please let me know by sharing the URL to the thread.

Thank you,
Lina

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9 replies

Lina_DABASINSKAITE
ST Community Manager
Dec 3, 2025 2:19 PM UTC

Hi @Andrew Neil,

Thanks a lot for sharing this. I've escalated this to support team for troubleshooting. 

Let me know if you notice these issues yourself. 

Thank you,
Lina

​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
Andrew Neil
Super User
Dec 3, 2025 5:48 PM UTC
A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
Issamos
Super User
Dec 8, 2025 12:59 AM UTC

Same behavior for all attachements on the Community posts.

Best Regards.

II

Andrew Neil
Super User
Dec 8, 2025 2:10 PM UTC

Still broken today.

eg, here @Imen.D asked @yuichiro to attach an ioc file - and it's stuck:

https://community.st.com/t5/stm32cubemx-mcus/i2c1-pin-assignment-on-pb8-pb9-is-removed-when-spi1-is-enabled/m-p/862460/highlight/true#M34446

A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
Lina_DABASINSKAITE
ST Community Manager
Dec 8, 2025 2:50 PM UTC

Thank you, @Andrew Neil, I added to the ongoing investigation. In the meantime, we are looking for a safe alternative for file exchange.

I will keep you all postend on this. 

Apologies for the inconvenience. 

Regards,
Lina

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Lina_DABASINSKAITE
ST Community Manager
Dec 9, 2025 12:39 PM UTC

 

Dear @Andrew Neil and @Issamos,

The root cause of the issue has been identified, and the team is deploying a fix within the next few hours. Once completed, all stuck attachments will process normally, restoring access.

File attachments can still be uploaded and will process successfully. We apologize for the delays and their impact on the discussions.

I will confirm completion of the fix in a separate update.

Thank you,
Lina

​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
Andrew Neil
Super User
Dec 10, 2025 2:55 PM UTC

@Lina_DABASINSKAITE wrote:

File attachments can still be uploaded and will process successfully.


Sadly not:

https://community.st.com/t5/stm32cubeide-mcus/stm32g431cbu-section-bss-will-not-fit-in-region-ram/m-p/863392/highlight/true#M39940

A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
Lina_DABASINSKAITE
ST Community Manager
Dec 10, 2025 2:56 PM UTC

Indeed @Andrew Neil, the solution did not work out yesterday as expected and is back with the troubleshooting team. I am very sorry it takes so long. I hope the next attempt will be successful. 

​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
Lina_DABASINSKAITE
ST Community Manager
Dec 11, 2025 8:43 AM UTC

Dear @Andrew Neil, @Issamos, all,

I am pleased to inform you that the issue has been resolved, and all previous attachments, as well as new ones, are loading correctly.

Thank you for your patience while waiting for this fix. I hope you can now resume the topics that were disrupted due to this issue.

If the behavior persists, please let me know by sharing the URL to the thread.

Thank you,
Lina

​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.