AnsweredAssumed Answered

STSW-CONNECT009 program for SPIRIT1 won't open

Question asked by gao.jason.002 on Jun 12, 2014
Latest reply on Jun 12, 2014 by gao.jason.002

I'm evaluating the SPIRIT1 transceiver with the "STEVAL-IDS001V5" evaluation kit.

After installing the "STSW-CONNECT009" version 1.0.7
software, it does not launch when I click on the shortcut, it just
briefly turns the mouse cursor into a progress circle, and then
nothing happens.

I have tried installing the software on:

Windows 8.1 64-bit
Windows 8 64-bit
Windows 7 32-bit

And have tried the various compatibility modes and "Run as
Administrator", and nothing has worked.

(The STEVAL-IDS001V5 USB hardware works fine, it shows up as a COM
port in Windows after installing the drivers. This seems to be purely a problem
with the software included with it).

Has anyone else encountered this issue and found a solution?