AnsweredAssumed Answered

STSW-CONNECT009 program for SPIRIT1 won't open

Question asked by gao.jason.002 on Jun 12, 2014
Latest reply on Jun 12, 2014 by gao.jason.002
Hello,

I'm evaluating the SPIRIT1 transceiver with the "STEVAL-IDS001V5" evaluation kit.

After installing the "STSW-CONNECT009" version 1.0.7
software, it does not launch when I click on the shortcut, it just
briefly turns the mouse cursor into a progress circle, and then
nothing happens.

I have tried installing the software on:

Windows 8.1 64-bit
Windows 8 64-bit
Windows 7 32-bit

And have tried the various compatibility modes and "Run as
Administrator", and nothing has worked.

(The STEVAL-IDS001V5 USB hardware works fine, it shows up as a COM
port in Windows after installing the drivers. This seems to be purely a problem
with the software included with it).

Has anyone else encountered this issue and found a solution?

Thanks!

Outcomes