I created support request, got proposed solution to it and I'd like to add a clarification to my question. However, I have no idea how to do it.
- accept solution (to soon)
- reject solution (not exactly what I want)
I choose update, it seems to mean "update your original request". I added some text, pressed "Send" and nothing changed. I tried to do it twice.
I feel very stupid but now I need technical support on how to use technical support -_-' What should I do if I need to post an answer to my support request without chaning its status or rewriting original question?