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STM32L476 USB_OTG can't get recognized by Windows

Question asked by Archak Boyajian on Jan 25, 2018

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I have configured the USB_OTG as a mass storage on STM32L476VE that has a 8MHz external crystal, and when I connect it to windows computer it can't recognize it. I have read on the boards that some other people are also having similar problems and saying that the problem is related to the HAL_USB driver. I have updated the MXCube and eclipse software. Is there any update to the driver, or any patch or update?