I'm going to throw down this open gauntlet for ST Staff and FAEs to legitimately out score me on the forum.
And for forum members to up vote, like and badge me based on my support and on-point / on-target responses to questions and queries.
You can't mark your own answers as Correct/Answered, only the OP gets to decide
Admins can also mark answers as correct (not a common occurrence though).
The point is that marking one's own questions as correct, whether as the OP or an admin, games the system in favour of doing that rather than awarding the provider of the "Best Answer", which should really be the consensus of the forum to weight the multiple answers that might have brought value to the discussion.
Clive One if you notice people gaming the system in this way, just let us know. I think the vast majority of people will not have ulterior motives simply to game the system.
The problem is more inherent to the metric system itself, only the OP (or moderators) can mark a post as being correct. This also results in a lot of threads which hang without any apparent resolution.
The Like/Helpful flagging doesn't really have the impact of a Correct flag, which pulls content to the top of thread. This can be an issue with threads that ramble into multiple topics, and really doesn't allow for the Best answers to be highlighted. Frankly for the system to work, as it is, the thread should be closed to new posts when the correct answer is selected, that might be fine for a ticketing/helpdesk system, it is less effective for a discussion system where multiple topics or concepts need to evolve.
The metrics also reward asking questions more than answering them, and posting against a thread is scored the same whether it is a request for more explanation or the explanation/answer itself.
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