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STM32F101 is not responding to reset

Question asked by guleryuz.mustafa on Feb 14, 2015
Latest reply on Feb 16, 2015 by Clive One
We have a trouble with STM32F101. 
We used STM32F101 for far field device. It passed all EMI/EMC test for CE, then we started to field installation.
After a while, server communication was lost with some we went to the field. We saw the device's power LED is lit, but the device did not work. We opened the cover and took the reset pin to ground, but STM32F101 not reset. Then we cut off the power stm32f101, started working properly again after connecting power.
But this process is not acceptable for a remote device.

STM32F101 as in an unexpected situation. What could it be, how a solution can be found?