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Virtual com port driver VCP_V1.3.1_Setup_x64.exe installation

Question asked by evjen.ole_tomas on Aug 29, 2014
Latest reply on Sep 1, 2014 by evjen.ole_tomas
Hi

I am trying to install the virtual com port driver VCP_V1.3.1_Setup_x64.exe on a computer running 64-bit windows, however the installer exits after a short while with the error code:

1607: Unable to install InstallShield Scripting Runtime.

I have tried to run installer as administrator and various types of compabillity modes, but with no success. 
 
In order to investigate the problem further I have enabled windows installer debugging, this creates a log like this:

=== Verbose logging started: 29.08.2014  07:45:03  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Users\me\Desktop\VCP_V1.3.1_Setup_x64.exe ===
MSI (c) (9C:50) [07:45:03:825]: Resetting cached policy values
MSI (c) (9C:50) [07:45:03:825]: Machine policy value 'Debug' is 0
MSI (c) (9C:50) [07:45:03:825]: ******* RunEngine:
           ******* Product: C:\Users\me\AppData\Local\Temp\_isE80E\ISScript8.Msi
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (9C:50) [07:45:03:825]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (9C:50) [07:45:03:825]: Grabbed execution mutex.
MSI (c) (9C:50) [07:45:03:872]: Cloaking enabled.
MSI (c) (9C:50) [07:45:03:872]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (9C:50) [07:45:03:872]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (24:18) [07:45:03:872]: Running installation inside multi-package transaction C:\Users\me\AppData\Local\Temp\_isE80E\ISScript8.Msi
MSI (s) (24:18) [07:45:03:872]: Grabbed execution mutex.
MSI (s) (24:88) [07:45:03:872]: Resetting cached policy values
MSI (s) (24:88) [07:45:03:872]: Machine policy value 'Debug' is 0
MSI (s) (24:88) [07:45:03:872]: ******* RunEngine:
           ******* Product: C:\Users\me\AppData\Local\Temp\_isE80E\ISScript8.Msi
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (24:88) [07:45:03:872]: Note: 1: 2203 2: C:\Users\me\AppData\Local\Temp\_isE80E\ISScript8.Msi 3: -2147286960 
MSI (s) (24:88) [07:45:03:872]: MainEngineThread is returning 1620
MSI (s) (24:18) [07:45:03:872]: User policy value 'DisableRollback' is 0
MSI (s) (24:18) [07:45:03:872]: Machine policy value 'DisableRollback' is 0
MSI (s) (24:18) [07:45:03:872]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (24:18) [07:45:03:872]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
MSI (s) (24:18) [07:45:03:872]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
MSI (s) (24:18) [07:45:03:872]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (24:18) [07:45:03:872]: Restoring environment variables
MSI (c) (9C:50) [07:45:03:872]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (9C:50) [07:45:03:872]: MainEngineThread is returning 1620
=== Verbose logging stopped: 29.08.2014  07:45:03 ===

I have searched the internet and found that that the fault code returned by MainEngineThread, 1620 means: ERROR_INSTALL_PACKAGE_INVALID. I have googled this fault code, but with no success. Does anyone have any idea what could be causing this errors?

Thanks for all help:)

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