AnsweredAssumed Answered

What does it mean for a "REJECTED" technical support ticket?

Question asked by Charles M. on Dec 5, 2013
Latest reply on Dec 5, 2013 by Andrew Neil
I initiated a technical support ticket regarding STM32 CAN bootloader issue and got an answer saying "I'm unaware of any errata related to the CAN bootloader." then ticket status is set to REJECTED. I am confused by the update of the status. Anyone knows what it really means?

My tickets:
Request IDCreation DateStatus
12/2/2013 12:00:00 AMREJECTED