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nucleoF411+IKS01A1 :no virtual com port is available for debugging

Question asked by jh.t on Jul 7, 2016
Latest reply on Jul 8, 2016 by jh.t
Hi,I have one nucleoF411+IKS01A1 kit.I follow the steps of IKS01A1 quick start guides(start guide).However, After I connected the board to computer and finished the steps, there is no response. I check the device manager in windows Os and find that the driver of the com port is not properly installed,as depicted in fig.I have tried with 32bits and 64 bits win7 computers , however , it doesn't work. Should I install the VCP driver? Any hints would be very grateful, thank you.