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PC Unable to Recognize STEVAL-MKI138V3

Question asked by yontz.brian on Oct 20, 2014
My computer is unable to see this USB device listed in the device manager. The documentation seems to suggest that its something that will be automatically recognized however that is not happening. I have tried every USB port possible on my computer, have unplugged every other non-essential USB device and rebooted the computer several times. Am I missing a driver, some kind of firmware? If so where do I get it? The on-board LED lights seem to be indicating that it is receiving power and that the enumeration process was successful. At the moment i'm just trying to get AP Workbench open and get some kind of audio signal, however its not an option in the dropdown menu. What am I missing to get this recognized by the PC?