AnsweredAssumed Answered

STMStudio Issues

Question asked by mutti.andrea.001 on Jan 4, 2016
Latest reply on Jan 5, 2016 by S C
Good morning,
recently my company has renewed its workstation park with some machines running windows 7 pro 64 bits. 
The issue is that since this upgrade we're no longer able to use STMStudio efficiently: data visualization correctly starts but after a random amount of time (goes from few seconds up to minutes) STMStudio stops showing the following error code: "Acquisition stopped after 10 consecutive communications error".
Note that the same exact program still works ok on our older machines. 
In the following I report some infos that could better describe the environment considered:
OLDER MACHINES: win XP pro 32 bits, JRE 8.51, STMStudio 3.4 beta
NEWER MACHINES: win 7 pro 64 bits, JRE 1.8.0_66 (x86), STMStudio 3.4 beta. Also tried with ssame JRE as older machine, but same results.

Hoping someone could get clue on this topic,
Best wishes