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B-L462E-CELL1 not connecting to TruPhone continued

JCouz.1
Associate

Hi,

I have posted this question in the following thread but have not received a response yet, so I thought I'd start a new thread.

https://community.st.com/s/question/0D53W00000j7Em9/bl462ecell1-not-connecting-to-truphone?t=1624322186588

My question continues on from that discussion.

I am having the same issue in Australia.

   +CEREG: 2,3<CR><LF>

ATCModem:NetworkState (EPS) = REGISTRATION_DENIED

The Truphone SIM is activated.

Australia is covered according to https://www.truphone.com/things/plans/coverage/?feature=LTE-M

I have tried the unit with the embedded sim and two local sims. I have tried all combinations of tech.

None of the SIMs have registered any network traffic at all.

I have run it >10 times and have let it run for long periods.

I have also tried only the embedded SIM and only the SIM socket at other times.

I have tried in two locations, both with good reception.

Here are my current settings:

Sim Slot 0: 0 (MODEM SOCKET)

APN: iot.truphone.com

CID: 1

username:

password:

Sim Slot 1: 1 (MODEM EMBEDDED SIM)

APN: iot.truphone.com

CID: 2

username:

password:

modem target_state: 2

attachment timeout: 180000 ms

Network register mode: 0 = Auto

Operator name format: 9 = Not present

Operator name: 00101

Access techno present: Not present

Network register mode: 7 = CatM1

Low power inactivity timeout: 1000 ms

NFMC activation : 0

I have also set NWOPER=TRUPHONE

$>at at%nwoper?

   ATParser:*** SEND (size=11) ***

at%nwoper?<CR>

   <CR><LF>

   %NWOPER: "TRUPHONE"<CR><LF>

   <CR><LF>

   <CR><LF>

   OK<CR><LF>

When I try the at%ceer? command I appear to get a truncated output, see below

$>at at%ceer?

   ATParser:*** SEND (size=9) ***

at%ceer?<CR>

   <CR><LF>

   ATParser: Big frame (display deactivated)

   <CR><LF>

   OK<CR><LF>

Firstly, how can I enable the "Big frame" display?

Secondly, any update on the best process to address this issue?

Thanks in advance,

Jim

1 REPLY 1
S.RA
ST Employee

Hi Jim,

In order to better understanding the rejection cause, would it be possible to run the test using the X-CUBE-CELLULAR version 6.0.0. You can download the binary and run it on in your device.

You can find the X-CUBE-CELLULAR here https://www.st.com/en/embedded-software/x-cube-cellular.html

Once you have downloaded the software, you can find the binary for this board en.x-cube-cellular_v6-0-0.zip\STM32CubeExpansion_CELLULAR_V6.0.0\Projects\B-L462E-CELL1\Demonstrations\CellularIoT\Binaries\

So, you simply need to drag an drop this binary to your device over ST LINK.

Once you have done that, then please share the trace you will see over the terminal connected on ST link.

Thanks

Best Regards

Solofo