Some problems about snapshot

Fhu.1 · ‎2020-10-07

hello everyone!

There are some problems in using snapshot mode.When I switch to snapshot mode, I often can't collect data, as shown in the picture. After a few reboots, the software can work normally. What are the possible reasons?

Best regards

Richard.Chvr · ‎2023-09-27

No update since a while, closing the post.

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stephane.legargeant · ‎2020-10-08

Hello

This text is displayed as soon as acquisition is started in the tool, and the text is clear when data are received from the target. So It seems data are not coming.

I think it could be the DumpTrace() not called or a trigger value which is blocking acquisition start. But is is difficult to guess what happens. Are you using trigger ?

Best regards

Stephane

Richard.Chvr · ‎2023-09-27

No update since a while, closing the post.

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.