erreur mac adresse (spc5studio)

[ahmed239955]

Posted on May 25, 2015 at 11:51

Hello,

I connected to licensing website (http://register.hightec-rt.com/) , to get the license file of spc5studio .

But I make an error in my MAC address:

I write BB-CA-3A-73.57.85 but the correct MAC address is B8-CA-3A-73.57.85.

Can I receive the new activation file with mac MAC address B8-CA-3A-73.57.85.

Attach the license file, generate by BB-CA-3A-73.57.85 MAC address.

Best regards

Ahmed JEDIDI

[Erwan YVIN]

Posted on May 25, 2015 at 13:46

Hello Ahmed ,

Could you contact hightec support team directly ,

http://www.hightec-rt.com/en/contact.html

It should provide to you a new license.            Best regards                        Erwan

[ahmed239955]

Posted on May 25, 2015 at 15:05

Thank you,

 I try to contact them by mail and telephone for a long time but no responseYou can help me.Best regards

[Piero BURATTI]

Posted on May 26, 2015 at 11:44

Hello Ahmed.

the first level support on HighTec is done directly by ST, please write to APG LICENSE team to get a new activation code; mail address is

mailto:apgtools-license@st.com

please reefer to this mail exchange to get a prompt answer.

best regards      Piero