Community Guidelines

Version 1

    Thank you for joining the ST community! We’ve created this site so that our users, partners, and customers can exchange tips and ideas, and collaborate on techniques related to our products and services. The community is open to everyone, so we’ve created guidelines to make sure it stays beneficial to all.


    Be respectful and constructive.


    We're a very diverse group so you're going to see a variety of experience and knowledge. Remember to be respectful and constructive with your communication to your fellow members.


    In particular, please refrain from posting anything unlawful, libelous, defamatory, obscene, profane, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable or injurious to third parties. This will not be tolerated.


    Be collaborative.

    Work together! Share knowledge, provide feedback, and help each other out. Answer an unanswered question. Follow categories that interest you and look for topics that could use your expertise. 


    Be careful

    You should not post personal information publicly on the community including your home address or Social Security Number. While many members are happy to help out, please remember that their advice is theirs only and that you are responsible for deciding whether or not to follow it.


    Be resourceful.

    Leverage our resources. Search the community and try to resolve your issue before posting a new question. If you don't find a solution, tell us what you've tried so far. The more trouble shooting you do, the easier it will be for others to help!


    Be aware

    We reserve the right, in our sole discretion, to edit and/or remove any post containing or linking to material in violation of these Guidelines and disable the membership of any user who violates these Guidelines. While we plan to operate on a three-strike system, we reserve the right to immediately ban a user, based on the severity of the infringement.



    Partners & Universities

    This community is provided as a service to ST users, customers, partners and universities and is not intended for the promotion of outside services, products, websites, or organizations. If you think the ST community would benefit from hearing about your ST related product, service, or event, please post it in the appropriate place. Posts in other areas will be deleted, and repeated sales or marketing outside of these guidelines may result in termination of your account. Partners, we know our customers are sensitive to marketing so we ask that you refrain from promoting your outside events, webinars, books, and websites outside of your own profile. You can show off your knowledge and experience by answering customer questions and connecting with customers in that manner.


    Community Moderators

    Several community members will serve as Moderators. The designation allows the community to know which members have been deemed knowledgable, have provided constructive advice and have set a positive example and tone for the community.  Like any information on the site, the opinions and advice provided by these members are their own. They will have the ability to delete content that is inappropriate, misleading or doesn't follow our guidelines and report any behavior that violates these guidelines to the community manager.